Your customer expects you to get your process right
Even with a gold-class product, process failure to deliver it will cost you time and money, and ultimately your customers
Reduce end-to-end times
Reduce cost-to-serve
Increase first-time-right rates
Prepare operations for scaling
Processes must adapt
In an increasingly competitive and digital world, typical customer expectations are rising, both in terms of speed and quality. The scramble to keep up can lead to increasingly labyrinthian processes with excessive costs-to-serve, overly resource-intensive production and imbalanced resourcing. Challenges like these will reduce speed, add bottlenecks, increased failure demand and send costs in the wrong direction.
Processes are how organisations bring ideas, services, and products to customers. They are the key means by which people and machines work together to meet a customer need. So, unsurprisingly great organisations often have their processes under control, albeit with constant maintenance.
We lead Australia in process transformation
We deliver leading edge process improvement consulting, and our approach allows us to train your people as we do it. We support our clients to plan what they need in Process Peengineering; the depth and sophistication required for their goals. From Lean methods to adaptive Process Reengineering techniques.
Critically, our clients understand that to map a process does not mean you will change it. We work with organisations to genuinely reengineer their processes to remove waste and incorporate contemporary solutions, like Robotic Process Automation (RPA) and AI. We lay out a path to deliver the change into manageable phases, and achieve incremental benefits. Our approach ensures that early successes contribute to the implementation of larger-scale changes, setting your business on a path to lasting transformation. Learn from our world-class consultants how Process Reengineering and RPA can transform your business.
Unlocking unprecedented efficiencies
The intersection of process re-engineering and RPA offers businesses a powerful way to achieve unprecedented levels of efficiency. Process re-engineering involves fundamentally redesigning organisational processes to eliminate inefficiencies and friction points.
RPA involves using software bots to automate repetitive, rule-based tasks. By strategically integrating these two disciplines, businesses can streamline operations, improve accuracy, and reduce costs. This approach goes beyond simply automating existing processes; it involves critically examining and reimagining workflows to optimise them for automation.
Robotic Process Automation Maturity Assessment
An RPA maturity assessment can provide a comprehensive evaluation of your organisation’s readiness and progress in its process reengineering journey. It examines critical dimensions, offering a detailed perspective on areas that influence success, including: Process, People, and Technology.
The assessment provides actionable insights to craft a tailored roadmap that reflects your organisation’s maturity level. This roadmap is designed to enhance critical capabilities, supporting a sustainable and strategic RPA transformation that aligns with your long-term data and AI strategy.
Bevington Group will partner with you to translate these insights into a comprehensive automation roadmap. This includes establishing an Automation Centre of Excellence (CoE), building internal RPA capabilities, and managing the automation lifecycle to deliver sustainable, scalable outcomes aligned with your business goals.
Our approach is unrivalled
This means we do what no one else in Australia can. We analyse our client’s most complex processes and quantify where value is created and destroyed at every stage.
We give you analytics and powerful insight to how value flows to your customer.
We bring your team along
Our collaborative approach engages your staff from end-to-end, creating space for them to have their say on the future.
We redesign the process in detail with you and your teams, making sure no tasks or services fall between the gaps and brings them along the journey for future transition.
Related Insights
2,100
Activity steps captured across 37 teams
